With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. 

WHY JOIN US We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay ($20-30/hr) Depending on Experience
• Medical, Dental, Vision and Prescription coverage
• Paid vacation and holidays
• 401(K) match
• Life insurance, AD&D and long-term disability
• Tuition reimbursement
• Opportunities available nationwide
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
• Pet Insurance
• Legal Plan, and ID Theft Protection

Position Summary:As an Assistant Service Manager you will be responsible for assisting the Branch Manager in day to day operations and managing the business. 
Responsibilities:

• Create proposals within company guidelines.
• Update current worker order statuses for internal and external customers
• Oversee call board and monitor technician statuses.
• Monitor parts statuses and schedule accordingly
• Dispatch technicians based on call priority and tech skill set
• Interact with vendors and parts department to verify availability of parts.
• Other duties as assigned.

Requirements:

• Strong administrative and computer skills
• Strong customer service skills
• Excellent written and verbal communication skills
• Strong working knowledge of Microsoft Office Suite and ability to learn new software
• Possess a high level of adaptability and flexibility
• Ability to work in a fast-paced environment with competing priorities and manage conflict resolution.
• Ability to work an 8 hour shift M-FR between the hours of 6am to 5pm; flexible with some weekend work.
• Ability to work effectively with minimal supervision.
• Industry experience or with a similar trade is a plus
• Dispatch experience is a plus

Today, there are 22 different companies that make up the CoolSys family of brands. When you join CoolSys, you join a nationwide network of the country's best and most highly trained technicians. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!

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Coolsysis an EEO/AA/M/F/Vet/DisabilityEmployer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.

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